Terms of service
Last Updated: June 10, 2026
Welcome to the AnaClair website (the “Site”). This Site is operated by Riser Brands LLC (referred to as “we,” “us,” or “our”) and provides access to our website, products, services, and related content (collectively, the “Offerings”), subject to the following Terms and Conditions (“Terms”), our Privacy Policy, and any additional policies or terms referenced herein or presented at the time of access. These Terms govern your use of our Site regardless of the device used to access it.
These Terms also apply to any site, service, or document that links to them.
By accessing the Site, using any of our Offerings, or clicking a box to indicate your acceptance, you acknowledge that you’ve read, understood, and agreed to these Terms – including our Privacy Policy – and confirm that you meet the eligibility requirements.
If you do not agree to these Terms, you may not access or use any Offerings.
Terms of Service
All purchases made through the AnaClair website are purchases from Riser Brands LLC, a Delaware limited liability company, located at 16192 Coastal Highway, Lewes, Delaware 19958, Sussex County, Delaware, United States.
By placing an order through our Site, you agree that you are purchasing products directly from Riser Brands LLC, subject to these Terms, our Privacy Policy, our Shipping Policy, our Return & Exchanges Policy, and any other applicable policies referenced on the Site.
You agree to provide accurate and complete billing, shipping, contact, and payment information when placing an order. We reserve the right to verify order information, refuse or cancel orders, limit quantities, correct pricing or product information errors, or request additional information where necessary to process your order, prevent fraud, comply with applicable laws, or protect our business and customers.
Payment for your order will be processed through our available third-party payment processors. By submitting payment information, you authorize us and/or our payment processors to charge the applicable amount for your order, including product price, shipping fees, taxes, and any other charges shown at checkout.
Once your order has been accepted and payment has been processed, your order will be fulfilled according to our Shipping Policy. Questions about your order, shipping, returns, exchanges, or refunds should be directed to AnaClair at hello@anaclair.com.
IMPORTANT – ARBITRATION AGREEMENT – PLEASE READ
These terms contain provisions that govern how disputes between you and AnaClair and its affiliates are resolved. In particular, the arbitration agreement in Section 21 will, with limited exceptions, require disputes to be submitted to individual, binding, and final arbitration. In addition: (1) You and AnaClair will only be permitted to pursue claims on an individual basis, and not in any class or representative proceeding; and (2) You are waiving your right to seek relief in court or to have a jury trial for any claims.
1. DEFINITIONS
Capitalized terms not defined in this section shall have the meaning set forth throughout the Terms. All terms are to be interpreted using their plain English (US) meaning.
2. ELIGIBILITY
You may only access and use the Offerings if you are 18 years of age or older and meet the other eligibility requirements specified in these Terms. By accessing or using any Offerings, and by agreeing to these Terms, you acknowledge you meet each of these requirements. If you do not meet any of these requirements, you may not access or use any Offerings. Our Offerings are not available to any users we previously removed from our Offerings.
3. MODIFICATIONS
We reserve the right, at any time in our sole discretion, to modify the Offerings with or without notice to you by making those modifications available on the Site. We also reserve the right, at any time in our sole discretion, to modify these Terms. We will inform you of any changes to these Terms by posting those changes on the Site. Any modifications will be effective immediately upon posting on the Site. You may terminate your Account or cease using the Offerings if you object to any such modifications. However, you will be deemed to have agreed to any and all modifications through your continued use of the Offerings. We will note the effective date of the latest version of these Terms at the top of this page. It is your responsibility to review these Terms periodically.
4. PRIVACY
Please review our Privacy Policy for details about how we collect, use, and protect your personal information. The Privacy Policy is incorporated into these Terms by reference.
5. PERSONAL USE ONLY
The products and services available on the Site, and any samples we may provide to you, are for your personal use only. You may not sell or resell any of the products or services, or any samples, that you purchase or otherwise receive from us or otherwise use the Offerings for any commercial purposes. We may track purchases made through your Account on the Site or via telephone order for compliance and service purposes. We reserve the right, with or without notice, to cancel or reduce the quantity of any order to be filled or products or services to be provided to you that we believe, in our sole discretion, may result in the violation of our Terms.
6. PRODUCT INFORMATION ACCURACY
We attempt to be as accurate as possible when describing our products and services on the Site; however, we do not warrant that the descriptions, colors, information, or other Content available on the Site are accurate, complete, reliable, current, or error-free.
This Site may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies, or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors, inaccuracies, or omissions may relate to pricing and availability, and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information. We apologize for any inconvenience.
7. RETURN & EXCHANGES POLICY
For details on returns, exchanges, and refund eligibility, please refer to our Return & Exchanges Policy, which is incorporated into these Terms by reference.
8. SHIPPING POLICY
Our Shipping Policy outlines estimated delivery times, international shipping terms, handling time, and other important information related to your order.
9. TERMINATION
Except as indicated in this Section, these Terms may be terminated by either party at any time, in that party’s sole discretion, upon notice to the other party as permitted under these Terms. Upon termination or expiration of these Terms for any reason, you will immediately cease all use of and access to the Offerings, including, without limitation, all Content you obtained prior to termination. Termination does not relieve you of any payment obligations relating to purchased products or services and these Terms will continue to apply to all products and services purchased prior to termination. Any Section of these Terms which, by its nature, should survive expiration or termination of these Terms shall survive such expiration or termination.
10. YOUR RESPONSIBILITIES
You agree to use the Offerings lawfully, respectfully, and in good faith. You must not interfere with the Site's functionality or misuse its features. Prohibited behavior includes impersonation, harassment, illegal activity, unauthorized data collection, and violation of others’ rights.
11. YOUR RIGHTS
11.1. To Access the Site
We grant you limited, non-exclusive, revocable access to the Site for personal, non-commercial use, subject to these Terms.
11.2. Linking to Our Site
You may link to our homepage for non-commercial purposes, as long as it doesn't misrepresent our brand or imply endorsement. We may revoke this permission at any time.
11.3. Using Our Content
All content, including images, text, and graphics, is owned or licensed by us. You may not copy, distribute, modify, or use it without written permission.
12. Restrictions
You will not, and will not permit any third party to:
- Reverse-engineer or modify the Offerings.
- Use bots, scrapers, or automated tools to access or extract data.
- Sell or sublicense any part of the Offerings.
- Use the Offerings for any unlawful or competitive purpose.
- Circumvent access controls or security features.
Unauthorized use will result in immediate termination of your access.
13. YOUR ACCOUNT
Subject to the age restrictions outlined above, you may view and use many features of the Site without registering, including making purchases, but in order to access and use some parts of the Site, you may need to register an account with us (an “Account”). You may only register an Account on the Site if you are over 18 years of age. We may approve your request to establish an Account at our sole discretion. Each Account and the User identification and password for each Account (the “Account ID”) is personal in nature. You are solely responsible for all activities that occur under your Account. You agree to maintain the security and confidentiality of your Account ID and notify us immediately if it is lost, stolen, or otherwise compromised. You will keep any Content you submit in connection with your Account, including your Account ID, current, complete, accurate and truthful. You may cancel your Account with us at any time.
We reserve the right to refuse service and/or terminate Accounts, without prior notice if these Terms are violated or if we decide, in our sole discretion, that it would be in our best interests to do so and without liability for any reason. We will not be liable for any losses caused by any unauthorized use of your Account.
14. YOUR CONTENT
You are solely responsible for all Content you submit, transmit, upload, post, share, distribute, reproduce, e-mail, or otherwise make available to or generate through your use of the Site (“Your Content”) in any manner (including, but not limited to, through the “Contact Us” form). As between you and us, you retain ownership of Your Content. In addition to any other rights granted to us under these Terms, by submitting, transmitting, generating, or posting any of Your Content, you hereby grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, assignable right and license to copy, use, reproduce, modify, adapt, translate, publish, sublicense, distribute, and sell Your Content in any way we see fit, including but not limited to copying in whole or in part, creating derivative works from, distributing and displaying Your Content in any form, media, or technology, whether now known or hereafter developed, alone or as part of other works, or using Your Content within or in connection with our products or services. You also acknowledge that Your Content will not be returned, and we may use Your Content, and any ideas, concepts, or know-how contained therein, without payment of money or any other form of consideration, for any purpose including, without limitation, developing, manufacturing, distributing and marketing products. You represent and warrant that you own or otherwise control all rights to Your Content necessary to grant the rights and licenses herein.
15. CONTENT REMOVAL
You may request that we delete certain of Your Content posted on public portions of the Site, such as your ratings and reviews, by contacting us by email at hello@anaclair.com and including the following information: first name, last name, user name/screen name (if applicable), email address associated with the Site, the reason you are requesting to delete the posting, and date(s) of posting(s) you wish to delete (if applicable). We reserve the right to approve or deny such requests. Please allow up to 10 business days to process your deletion request.
16. PROMOTIONS AND FEATURES
We may occasionally offer contests, promotions, or special features. These may be subject to separate terms. Participation indicates acceptance of those terms.
17. THIRD-PARTY LINKS
We are not responsible for the content or privacy practices of third-party websites linked on our Site. You visit them at your own risk.
18. TEXT MESSAGING
By opting into SMS/MMS, you agree to receive automated messages from AnaClair about orders, support, and promotions. Message and data rates may apply. Text STOP to opt-out. See our Privacy Policy for more.
19. INTELLECTUAL PROPERTY
All Site content and trademarks are owned by AnaClair or its licensors. No license or ownership rights are granted to you. Feedback submitted to us may be used without obligation or compensation.
20. COPYRIGHT INFRINGEMENT NOTICES
If you believe your copyrighted work has been infringed on our Site, email a DMCA notice to hello@anaclair.com with all required details, including a description of the work and your contact information.
21. DISCLAIMERS
The Offerings are provided “as is” and “as available.” We make no guarantees regarding accuracy, reliability, or availability. We are not liable for service interruptions, delays, data loss, or technical issues.
22. LIMITATION OF LIABILITY
We are not liable for any indirect, incidental, or consequential damages. Our total liability will not exceed the greater of (a) the amount you paid us in the 3 months prior to the issue, or (b) $100.
23. DISPUTE RESOLUTION & ARBITRATION
Any dispute arising from your use of the Site or Offerings will be resolved through binding individual arbitration, not in court. You waive your right to a jury trial and to participate in class actions.
24. GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
25. NOTICE
You agree to receive notices electronically via email or posting on the Site. This satisfies legal communication requirements. To withdraw consent, email hello@anaclair.com. This may affect your access to the Offerings.
26. GENERAL
These Terms are the full agreement between you and AnaClair. If any part is found unenforceable, the rest remain valid. You may not assign your rights under these Terms without our written consent. We may assign these Terms without restriction.
27. CONTACT
For questions about these Terms, contact us at:
📞 +1 (507) 414-6879
Riser Brands LLC, 16192 Coastal Highway, Lewes, Delaware 19958, Sussex County, Delaware, United States
